Greyhound: I called the goldenglade *Station over *times a...
Una recensione del cliente Greyhound da parte dell'utente GetHuman ~Sheika deika da novembre 20º, 2017
Background on ~Sheika deika's case
GetHuman: ~Sheika deika - can you tell our other Greyhound customers when your case took place?
~Sheika deika: Yes. It was morning, on novembre 14º.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~Sheika deika a list of common Greyhound problems)
~Sheika deika: "Make a booking" was why I was trying to call.
~Sheika deika's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sheika deika: I called the goldenglade *Station over *times and*Was put on hold every time *And no one ever returned to the phone to assist me wow*Now that's what I call bad customer service.
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~Sheika deika: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sheika deika: I'd give them a five out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~Sheika deika: For that I would say two out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~Sheika deika: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Sheika deika taken from his Greyhound customer service problem that occurred on novembre 14º, 2017.