Google: If there is no customer service and nothing on...
Una recensione del cliente Google da parte dell'utente GetHuman ~Fran Haney da novembre 25º, 2017
Background on ~Fran Haney's case
GetHuman: ~Fran Haney - can you tell our other Google customers when your case took place?
~Fran Haney: Yup. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Fran Haney a list of common Google problems)
~Fran Haney: "Cancel subscription" was why I was trying to contact.
~Fran Haney's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fran Haney: If there is no customer service and nothing on the WEB helps* then I do not want to be told that nobidy at Google can resolve the problem!
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Fran Haney: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fran Haney: I'd give them a two out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Fran Haney: For that I would say five out of five.
GetHuman: And finally- any advice for other Google customers?
~Fran Haney: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Google sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Fran Haney taken from his Google customer service problem that occurred on novembre 23º, 2017.