Google: How dare a communication company this large who...
Una recensione del cliente Google da parte dell'utente GetHuman ~Roseanne da novembre 26º, 2017
Background on ~Roseanne's case
GetHuman: ~Roseanne - can you tell our other Google customers when your case took place?
~Roseanne: Sure. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Roseanne a list of common Google problems)
~Roseanne: "Billing" was why I was trying to call.
~Roseanne's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roseanne: How dare a communication company this large who fouls up people's account - refuse to service them with decent customer service! Google constantly states my password is incorrect - I change it & then they don't accept the NEW ONE!!! WHAT IS YOUR PROBLEM!!!!
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Roseanne: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roseanne: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Roseanne: For that I would say two out of five.
GetHuman: And finally- any advice for other Google customers?
~Roseanne: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Google sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Roseanne taken from his Google customer service problem that occurred on novembre 23º, 2017.