I am so very pleased with the Garmin customer s...
Una recensione del cliente Garmin da parte dell'utente GetHuman ~skross da novembre 27º, 2017
Background on ~skross's case
GetHuman: ~skross - can you tell our other Garmin customers when your case took place?
~skross: Yup. It was afternoon, on novembre 22º.
GetHuman: Did you reach out to Garmin, and if so, how?
GetHuman: And which of these common Garmin customer issues best describes the reason you wanted to talk to them?
(Shows ~skross a list of common Garmin problems)
~skross: "Repairs" was why I was trying to call.
~skross's review of Garmin customer service
GetHuman: So how would you sum up your experience for GetHuman's Garmin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~skross: I am so very pleased with the Garmin customer service on my new Novi ****lmt GPS. The agent spent a half hour with me - I know - I could hardly believe how generous she was with her time. She explained every question I had, every shortcut and what to watch out for. Take advantage and call them at the ***-***-**** for help. Garmin, thank you so much for your generous Support Team. I am far more comfortable with the ****lmt now.
GetHuman: Let's quantify your experience contacting Garmin. On a scale of 1 to 5, how easy is it go get help on a Garmin problem?
~skross: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~skross: I'd give them a three out of five on communication.
GetHuman: And what about Garmin's ability to quickly and effectively address your problem?
~skross: For that I would say five out of five.
GetHuman: And finally- any advice for other Garmin customers?
~skross: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Garmin sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~skross taken from his Garmin customer service problem that occurred on novembre 22º, 2017.