Fingerhut: I received a call Saturday saying I graduated b...

Una recensione del cliente Fingerhut da parte dell'utente GetHuman ~confused customer da novembre 25º, 2017

Background on ~confused customer's case

GetHuman: ~confused customer - can you tell our other Fingerhut customers when your case took place?
~confused customer: Sure. It was evening, on novembre 23º.
GetHuman: Did you reach out to Fingerhut, and if so, how?
~confused customer: I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~confused customer a list of common Fingerhut problems)
~confused customer: "Check Application Status" was why I was trying to call.

~confused customer's review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~confused customer: I received a call Saturday saying I graduated but when I tried to order a product they was still saying I was on the fresh start program but I paid that off already.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~confused customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~confused customer: I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~confused customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~confused customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Fingerhut sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~confused customer taken from his Fingerhut customer service problem that occurred on novembre 23º, 2017.


2.00 of 5 stars | 126 reviews

~confused customer's Fingerhut Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fingerhut, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fingerhut in any way.

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