Experian: I absolutely could not get thru to them without...

Una recensione del cliente Experian da parte dell'utente GetHuman ~Credit rebuilder da novembre 26º, 2017

Background on ~Credit rebuilder's case

GetHuman: ~Credit rebuilder - can you tell our other Experian customers when your case took place?
~Credit rebuilder: Sure. It was afternoon, on novembre 23º.
GetHuman: Did you reach out to Experian, and if so, how?
~Credit rebuilder: I used the 714-830-7000 number I found for on the GetHuman Experian customer phone number page I was on: Experian Customer Service Phone Number
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~Credit rebuilder a list of common Experian problems)
~Credit rebuilder: "Question" was why I was trying to call.

~Credit rebuilder's review of Experian customer service

GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Credit rebuilder: I absolutely could not get thru to them without a credit report number. This was the only way around that. I had gotten my report months ago and never stores the number so I would have had to pay for another report or pay for their credit tracker service (no thanks). All the other numbers were automated and useless.
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~Credit rebuilder: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Credit rebuilder: I'd give them a four out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~Credit rebuilder: For that I would say three out of five.
GetHuman: And finally- any advice for other Experian customers?
~Credit rebuilder: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Credit rebuilder taken from his Experian customer service problem that occurred on novembre 23º, 2017.

Experian

4.17 of 5 stars | 881 reviews

~Credit rebuilder's Experian Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Experian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Experian in any way.

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