They programmed liars, directv Beware has a lot...

Una recensione del cliente DirecTV da parte dell'utente GetHuman ~scoot da novembre 20º, 2017

Background on ~scoot's case

GetHuman: ~scoot - can you tell our other DirecTV customers when your case took place?
~scoot: Yes I can. It was evening, on novembre 16º.
GetHuman: Did you reach out to DirecTV, and if so, how?
~scoot: I used the 800-756-0134 number I found for on the GetHuman DirecTV customer phone number page I was on: DirecTV Customer Service Phone Number
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows ~scoot a list of common DirecTV problems)
~scoot: "Dispute a Charge" was why I was trying to call.

~scoot's review of DirecTV customer service

GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~scoot: They programmed liars, directv Beware has a lot of hidden charges & clauses in their contract.i have four receivers, which I pay a rental fee.i was told I could not change the rm a receiver was in without paying ** dollars.. I movrd it anyway they cut the feed...I'm Done
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
~scoot: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~scoot: I'd give them a four out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
~scoot: For that I would say five out of five.
GetHuman: And finally- any advice for other DirecTV customers?
~scoot: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per DirecTV sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~scoot taken from his DirecTV customer service problem that occurred on novembre 16º, 2017.


2.74 of 5 stars | 378 reviews

~scoot's DirecTV Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DirecTV, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DirecTV in any way.

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