DirecTV: I've tried to pay a bill over a month now that...

Una recensione del cliente DirecTV da parte dell'utente GetHuman ~brendon dixon da novembre 21º, 2017

Background on ~brendon dixon's case

GetHuman: ~brendon dixon - can you tell our other DirecTV customers when your case took place?
~brendon dixon: Yes. It was morning, on novembre 13º.
GetHuman: Did you reach out to DirecTV, and if so, how?
~brendon dixon: I used the 800-756-0134 number I found for on the GetHuman DirecTV customer phone number page I was on: DirecTV Customer Service Phone Number
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows ~brendon dixon a list of common DirecTV problems)
~brendon dixon: "Returns" was why I was trying to call.

~brendon dixon's review of DirecTV customer service

GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brendon dixon: I've tried to pay a bill over a month now that direct won't accept...... now that its finally went through direct tv says it hasn't so now I'm sitting here in the hole cause of cable I can't watch thank you direct your the best!
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
~brendon dixon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brendon dixon: I'd give them a five out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
~brendon dixon: For that I would say five out of five.
GetHuman: And finally- any advice for other DirecTV customers?
~brendon dixon: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per DirecTV sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~brendon dixon taken from his DirecTV customer service problem that occurred on novembre 13º, 2017.


2.74 of 5 stars | 378 reviews

~brendon dixon's DirecTV Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DirecTV, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DirecTV in any way.

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