Citibank: i have credit card if i use it for cash ***** h...

Una recensione del cliente Citibank da parte dell'utente GetHuman GetHuman-259490 da novembre 26º, 2017

Background on GetHuman-259490's case

GetHuman: GetHuman-259490 - can you tell our other Citibank customers when your case took place?
GetHuman-259490: Yes I can. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Citibank, and if so, how?
GetHuman-259490: I used the 800-374-9700 number I found for on the GetHuman Citibank customer phone number page I was on: Citibank Customer Service Phone Number
GetHuman: And which of these common Citibank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259490 a list of common Citibank problems)
GetHuman-259490: "Account Access" was why I was trying to call.

GetHuman-259490's review of Citibank customer service

GetHuman: So how would you sum up your experience for GetHuman's Citibank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259490: i have credit card if i use it for cash ***** how much interest and how many installments can you provide
GetHuman: Let's quantify your experience contacting Citibank. On a scale of 1 to 5, how easy is it go get help on a Citibank problem?
GetHuman-259490: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259490: I'd give them a three out of five on communication.
GetHuman: And what about Citibank's ability to quickly and effectively address your problem?
GetHuman-259490: For that I would say five out of five.
GetHuman: And finally- any advice for other Citibank customers?
GetHuman-259490: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Citibank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259490 taken from his Citibank customer service problem that occurred on novembre 19º, 2017.


2.94 of 5 stars | 87 reviews

GetHuman-259490's Citibank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Citibank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Citibank in any way.

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