Citibank: Was sent to collections with no notice, no emai...

Una recensione del cliente Citibank da parte dell'utente GetHuman ~upsetciticustomer da novembre 26º, 2017

Background on ~upsetciticustomer's case

GetHuman: ~upsetciticustomer - can you tell our other Citibank customers when your case took place?
~upsetciticustomer: Sure. It was morning, on novembre 22º.
GetHuman: Did you reach out to Citibank, and if so, how?
~upsetciticustomer: I used the 800-374-9700 number I found for on the GetHuman Citibank customer phone number page I was on: Citibank Customer Service Phone Number
GetHuman: And which of these common Citibank customer issues best describes the reason you wanted to talk to them?
(Shows ~upsetciticustomer a list of common Citibank problems)
~upsetciticustomer: "Get Banking Help" was why I was trying to call.

~upsetciticustomer's review of Citibank customer service

GetHuman: So how would you sum up your experience for GetHuman's Citibank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upsetciticustomer: Was sent to collections with no notice, no emails, no calls, no letters, and no ability to log onto my account. they revoked that the minute I went late. Illegally sent to collections. Now can't get ahold of a single soul. Just a da mn fax number.
GetHuman: Let's quantify your experience contacting Citibank. On a scale of 1 to 5, how easy is it go get help on a Citibank problem?
~upsetciticustomer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upsetciticustomer: I'd give them a four out of five on communication.
GetHuman: And what about Citibank's ability to quickly and effectively address your problem?
~upsetciticustomer: For that I would say three out of five.
GetHuman: And finally- any advice for other Citibank customers?
~upsetciticustomer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Citibank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~upsetciticustomer taken from his Citibank customer service problem that occurred on novembre 22º, 2017.


2.94 of 5 stars | 87 reviews

~upsetciticustomer's Citibank Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Citibank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Citibank in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!