Assurance Wireless: they will not help you if your phone is broke a...
Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman GetHuman-141860 da novembre 15º, 2017
Background on GetHuman-141860's case
GetHuman: GetHuman-141860 - can you tell our other Assurance Wireless customers when your case took place?
GetHuman-141860: Yes I can. It was morning, on novembre 12º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141860 a list of common Assurance Wireless problems)
GetHuman-141860: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-141860's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141860: they will not help you if your phone is broke and you have never used the pin * or question u gave them years ago when u first signed up. even the managers are worthless
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
GetHuman-141860: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141860: I'd give them a three out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
GetHuman-141860: For that I would say five out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
GetHuman-141860: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141860 taken from his Assurance Wireless customer service problem that occurred on novembre 12º, 2017.