Assurance Wireless: I had trouble communicating with the agent*I as...

Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman ~Luis quinones da novembre 21º, 2017

Background on ~Luis quinones's case

GetHuman: ~Luis quinones - can you tell our other Assurance Wireless customers when your case took place?
~Luis quinones: Yes I can. It was morning, on novembre 18º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
~Luis quinones: I used the 888-321-5880 number I found for on the GetHuman Assurance Wireless customer phone number page I was on: Assurance Wireless Customer Service Phone Number
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Luis quinones a list of common Assurance Wireless problems)
~Luis quinones: "Lost or Stolen Phone" was why I was trying to call.

~Luis quinones's review of Assurance Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Luis quinones: I had trouble communicating with the agent*I asked to speak to a supervisor and I was*on hold for about ** mins and he never picked up the phone. That's very disappointing.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Luis quinones: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Luis quinones: I'd give them a four out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Luis quinones: For that I would say five out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Luis quinones: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Luis quinones taken from his Assurance Wireless customer service problem that occurred on novembre 18º, 2017.

Assurance Wireless

3.35 of 5 stars | 233 reviews

~Luis quinones's Assurance Wireless Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Assurance Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Assurance Wireless in any way.

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