Assurance Wireless: I had assurance and then they took it away. The...
Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman ~Evelyn Bridges da novembre 21º, 2017
Background on ~Evelyn Bridges's case
GetHuman: ~Evelyn Bridges - can you tell our other Assurance Wireless customers when your case took place?
~Evelyn Bridges: Yes I can. It was afternoon, on novembre 15º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Evelyn Bridges a list of common Assurance Wireless problems)
~Evelyn Bridges: "Change plan" was why I was trying to call.
~Evelyn Bridges's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Evelyn Bridges: I had assurance and then they took it away. They said I had two assurance phone in my household which I do not. They asked for prof of where I live and I FAXED it many times. They said they were going to send me a letter with the number that is listed in my home and I am still waiting after weeks.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Evelyn Bridges: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Evelyn Bridges: I'd give them a two out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Evelyn Bridges: For that I would say five out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Evelyn Bridges: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Evelyn Bridges taken from his Assurance Wireless customer service problem that occurred on novembre 15º, 2017.