Issue with Apple

Una recensione del cliente Apple da parte dell'utente GetHuman GetHuman-limebear da dicembre 7º, 2017

Background on GetHuman-limebear's case

GetHuman: GetHuman-limebear - can you tell our other Apple customers when your case took place?
GetHuman-limebear: Yes I can. It was afternoon, on novembre 30º.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman-limebear: I used the 800-275-2273 number I found for on the GetHuman Apple customer phone number page I was on: Apple Customer Service Phone Number
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-limebear a list of common Apple problems)
GetHuman-limebear: "Update account information" was why I was trying to call.

GetHuman-limebear's review of Apple customer service

GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-limebear: Issue with Apple
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-limebear: The timelaspe video I recorded won't work. It has the circling clock thing says loading despite has been loaded all night
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
GetHuman-limebear: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-limebear: I'd give them a five out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
GetHuman-limebear: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple customers?
GetHuman-limebear: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Apple sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-limebear taken from his Apple customer service problem that occurred on novembre 30º, 2017.

Apple

3.05 of 5 stars | 308 reviews

GetHuman-limebear's Apple Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Apple, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Apple in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!