American Airlines: we are tired they not help with hotel,food,wate...

Una recensione del cliente American Airlines da parte dell'utente GetHuman ~Evelyn Parraguez da novembre 27º, 2017

Background on ~Evelyn Parraguez's case

GetHuman: ~Evelyn Parraguez - can you tell our other American Airlines customers when your case took place?
~Evelyn Parraguez: Yes. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to American Airlines, and if so, how?
~Evelyn Parraguez: I used the 800-433-7300 number I found for on the GetHuman American Airlines customer phone number page I was on: American Airlines Customer Service Phone Number
GetHuman: And which of these common American Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Evelyn Parraguez a list of common American Airlines problems)
~Evelyn Parraguez: "Overcharge/Strange charge" was why I was trying to call.

~Evelyn Parraguez's review of American Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's American Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Evelyn Parraguez: we are tired they not help with hotel,food,water anything,we sleep on the floor to de airport in miami
GetHuman: Let's quantify your experience contacting American Airlines. On a scale of 1 to 5, how easy is it go get help on a American Airlines problem?
~Evelyn Parraguez: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Evelyn Parraguez: I'd give them a one out of five on communication.
GetHuman: And what about American Airlines's ability to quickly and effectively address your problem?
~Evelyn Parraguez: For that I would say one out of five.
GetHuman: And finally- any advice for other American Airlines customers?
~Evelyn Parraguez: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per American Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Evelyn Parraguez taken from his American Airlines customer service problem that occurred on novembre 23º, 2017.

American Airlines

1.91 of 5 stars | 744 reviews

~Evelyn Parraguez's American Airlines Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like American Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with American Airlines in any way.

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