American Airlines: Worst customer service ever. Not only did they...
Una recensione del cliente American Airlines da parte dell'utente GetHuman ~Angry in Delaware da novembre 27º, 2017
Background on ~Angry in Delaware 's case
GetHuman: ~Angry in Delaware - can you tell our other American Airlines customers when your case took place?
~Angry in Delaware : Sure. It was middle of the night, on novembre 25º.
GetHuman: Did you reach out to American Airlines, and if so, how?
GetHuman: And which of these common American Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry in Delaware a list of common American Airlines problems)
~Angry in Delaware : "Make a booking" was why I was trying to call.
~Angry in Delaware 's review of American Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's American Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry in Delaware : Worst customer service ever. Not only did they not help me but I have a feeling they were laughing at me. I will never fly American Airlines ever again and I hope no one else does. A HORRIBLE HORRIBLE COMPANY!!!
GetHuman: Let's quantify your experience contacting American Airlines. On a scale of 1 to 5, how easy is it go get help on a American Airlines problem?
~Angry in Delaware : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry in Delaware : I'd give them a one out of five on communication.
GetHuman: And what about American Airlines's ability to quickly and effectively address your problem?
~Angry in Delaware : For that I would say two out of five.
GetHuman: And finally- any advice for other American Airlines customers?
~Angry in Delaware : Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per American Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry in Delaware taken from his American Airlines customer service problem that occurred on novembre 25º, 2017.