AARP: I cancelled our policy at the end of the calend...
Una recensione del cliente AARP da parte dell'utente GetHuman ~CAry Christie da novembre 26º, 2017
Background on ~CAry Christie 's case
GetHuman: ~CAry Christie - can you tell our other AARP customers when your case took place?
~CAry Christie : Sure. It was afternoon, on novembre 24º.
GetHuman: Did you reach out to AARP, and if so, how?
GetHuman: And which of these common AARP customer issues best describes the reason you wanted to talk to them?
(Shows ~CAry Christie a list of common AARP problems)
~CAry Christie : "Update account information" was why I was trying to call.
~CAry Christie 's review of AARP customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CAry Christie : I cancelled our policy at the end of the calendar year yet AARP keeps sending me billing. AARP claims to be an advocate of the elderly to help them but they bill them after products have been canceled and take customers money for services not rendered. This is a ploy to take serious advantage of the elderly.
GetHuman: Let's quantify your experience contacting AARP. On a scale of 1 to 5, how easy is it go get help on a AARP problem?
~CAry Christie : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CAry Christie : I'd give them a four out of five on communication.
GetHuman: And what about AARP's ability to quickly and effectively address your problem?
~CAry Christie : For that I would say five out of five.
GetHuman: And finally- any advice for other AARP customers?
~CAry Christie : Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per AARP sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~CAry Christie taken from his AARP customer service problem that occurred on novembre 24º, 2017.