eBay: It took about * minutes to walk through the men...

Una recensione del cliente eBay da parte dell'utente GetHuman ~Active Guitar da novembre 27º, 2017

Background on ~Active Guitar's case

GetHuman: ~Active Guitar - can you tell our other eBay customers when your case took place?
~Active Guitar: Yes I can. It was evening, on novembre 19º.
GetHuman: Did you reach out to eBay, and if so, how?
~Active Guitar: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Active Guitar a list of common eBay problems)
~Active Guitar: "Track order" was why I was trying to call.

~Active Guitar's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Active Guitar: It took about * minutes to walk through the menu system and get in the waiting line.*** minutes is not bad to wait for a customer service, I think. I've experienced some worse before...
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Active Guitar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Active Guitar: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Active Guitar: For that I would say three out of five.
GetHuman: And finally- any advice for other eBay customers?
~Active Guitar: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per eBay sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Active Guitar taken from his eBay customer service problem that occurred on novembre 19º, 2017.


3.30 of 5 stars | 877 reviews

~Active Guitar's eBay Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.

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