Xbox: MS support ***** and is the worst. We paid $$ f...

Una recensione del cliente Xbox da parte dell'utente GetHuman ~MSSUCKS da novembre 27º, 2017

Background on ~MSSUCKS's case

GetHuman: ~MSSUCKS - can you tell our other Xbox customers when your case took place?
~MSSUCKS: Yeah. It was afternoon, on novembre 22º.
GetHuman: Did you reach out to Xbox, and if so, how?
~MSSUCKS: I used the 800-469-9269 number I found for on the GetHuman Xbox customer phone number page I was on: Xbox Customer Service Phone Number
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~MSSUCKS a list of common Xbox problems)
~MSSUCKS: "Warranty claim" was why I was trying to call.

~MSSUCKS's review of Xbox customer service

GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MSSUCKS: MS support ***** and is the worst. We paid $$ for a subscription to Xbox live but it is not working now for months. No way to get in touch with MS. Never get through. No way to get issues resolved.
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~MSSUCKS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MSSUCKS: I'd give them a three out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~MSSUCKS: For that I would say four out of five.
GetHuman: And finally- any advice for other Xbox customers?
~MSSUCKS: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Xbox sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~MSSUCKS taken from his Xbox customer service problem that occurred on novembre 22º, 2017.


3.11 of 5 stars | 433 reviews

~MSSUCKS's Xbox Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xbox, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xbox in any way.

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