WalMart.com: my order was not shipped, shipping label made...

Una recensione del cliente WalMart.com da parte dell'utente GetHuman ~frustrated mom da novembre 25º, 2017

Background on ~frustrated mom's case

GetHuman: ~frustrated mom - can you tell our other WalMart.com customers when your case took place?
~frustrated mom: Yes. It was morning, on novembre 20º.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~frustrated mom: I used the 800-925-6278 number I found for on the GetHuman WalMart.com customer phone number page I was on: WalMart.com Customer Service Phone Number
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated mom a list of common WalMart.com problems)
~frustrated mom: "Account Access" was why I was trying to call.

~frustrated mom's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated mom: my order was not shipped, shipping label made, and item not given to fed ex. item now out of stock online.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~frustrated mom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated mom: I'd give them a five out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~frustrated mom: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~frustrated mom: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated mom taken from his WalMart.com customer service problem that occurred on novembre 20º, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~frustrated mom's WalMart.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart.com in any way.

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