Packing slip dollar amount for item received wa...

Una recensione del cliente da parte dell'utente GetHuman ~Chuck da novembre 21º, 2017

Background on ~Chuck's case

GetHuman: ~Chuck - can you tell our other customers when your case took place?
~Chuck: Yup. It was middle of the night, on novembre 12º.
GetHuman: Did you reach out to, and if so, how?
~Chuck: I used the 800-925-6278 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~Chuck a list of common problems)
~Chuck: "Returns" was why I was trying to call.

~Chuck's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chuck: Packing slip dollar amount for item received was way higher than the amount I agreed to pay. Cheryl had no idea how that happened but assured me that I would be charged the original amount($***.**) and to disregard the packing slip amount($***.**).*Reference order *******Cheryl was as helpful as she could be under the circumstances. I was satisfied with the help I received and will follow up with my credit card co. ....Sincerely, Chuck Cockayne
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Chuck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chuck: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Chuck: For that I would say four out of five.
GetHuman: And finally- any advice for other customers?
~Chuck: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Chuck taken from his customer service problem that occurred on novembre 12º, 2017.

2.90 of 5 stars | 307 reviews

~Chuck's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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