WalMart.com: My daughter's income tax was posted today, and...

Una recensione del cliente WalMart.com da parte dell'utente GetHuman ~EMMA da novembre 25º, 2017

Background on ~EMMA's case

GetHuman: ~EMMA - can you tell our other WalMart.com customers when your case took place?
~EMMA: Yeah. It was evening, on novembre 23º.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~EMMA: I used the 800-925-6278 number I found for on the GetHuman WalMart.com customer phone number page I was on: WalMart.com Customer Service Phone Number
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~EMMA a list of common WalMart.com problems)
~EMMA: "Track order" was why I was trying to call.

~EMMA's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EMMA: My daughter's income tax was posted today, and because she don't have a bank account the monies was posted to my wife's (her Mother's )Walmart Card. However, Walmart card managers have decided to hold the money for the next TEN days alleging 'something amiss, Despite the faxed evidence they requested and received from us today(*-**-****). we told them that our child is about to be evicted and she has Two children. The card customer service hung up on my wife TWICE, and hung-up again when she repeatedly asked for a mgr. when Emma Richardson finally called corporate they said "they didn't understand why they're still holding these monies but they cant over-ride the(" greedy insensitive ")card mgrs.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~EMMA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EMMA: I'd give them a four out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~EMMA: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~EMMA: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~EMMA taken from his WalMart.com customer service problem that occurred on novembre 23º, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~EMMA's WalMart.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart.com in any way.

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