I only wanted to discuss the horrible problems...

Una recensione del cliente da parte dell'utente GetHuman ~ljones da novembre 25º, 2017

Background on ~ljones's case

GetHuman: ~ljones - can you tell our other customers when your case took place?
~ljones: Yeah. It was morning, on novembre 22º.
GetHuman: Did you reach out to, and if so, how?
~ljones: I used the 800-925-6278 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~ljones a list of common problems)
~ljones: "Overcharge/Strange charge" was why I was trying to call.

~ljones's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ljones: I only wanted to discuss the horrible problems I had at your store in Alexandria, Virginia, **** Richmond Highway.I llive in Fort Washington Maryland, but, I go to this store as it was better organized than the one in Clinton, Maryland but not any more. I had to return the store in Alexandria to get my paid for items given to me that the clerk had not given to me* I still have a set of Christmas that wasn't placed in my shopping bag. They only cost $*.**. The next awful encounter that I faced was that you have very few employees that understand questions in the English language as they don't speak English well enough to comprehend your question. I walked aroun in that store for an hour before I finally was able to find an American that gave me help. I asked one man who had an accent, but, store badge where I could find the Massage Foot like slippers that I had just bought some the night before and he directed me to the candles in the store. Wal-Mart has become a DISGRACE to the Metrop
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~ljones: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ljones: I'd give them a five out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~ljones: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
~ljones: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~ljones taken from his customer service problem that occurred on novembre 22º, 2017.

2.90 of 5 stars | 307 reviews

~ljones's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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