WalMart.com: I complained to customer service canada that al...

Una recensione del cliente WalMart.com da parte dell'utente GetHuman GetHuman-311750 da novembre 22º, 2017

Background on GetHuman-311750's case

GetHuman: GetHuman-311750 - can you tell our other WalMart.com customers when your case took place?
GetHuman-311750: Yes I can. It was morning, on novembre 12º.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman-311750: I used the 800-925-6278 number I found for on the GetHuman WalMart.com customer phone number page I was on: WalMart.com Customer Service Phone Number
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-311750 a list of common WalMart.com problems)
GetHuman-311750: "Track an Order" was why I was trying to call.

GetHuman-311750's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-311750: I complained to customer service canada that all stores in winnipeg were out of stock friday am. the same day new flyer took affect. The stores said more would be coming in. Checked for four days and none came in. On fifth day was told none would be coming because they were discontinued. Called canadian customer complaints person angela and she said according to her computer there were * at the store nearest to me. Explained that I checked two hours ago and she had trouble understanding there were none in winnipeg. I asked for supervisor and put me on hold and call the store that had *. She came back and said she called an they had None. Then supervisor Shannon came on and said product was being discontinued and walmart could change what ever they wanted because of disclaimer on flyer. Told him that there were none since flyer started and the flyer had * more days to go. He repeated the same line that walmart had right to do whatever they wanted. He was disrespectful in his manner and
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
GetHuman-311750: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-311750: I'd give them a three out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
GetHuman-311750: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
GetHuman-311750: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-311750 taken from his WalMart.com customer service problem that occurred on novembre 12º, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

GetHuman-311750's WalMart.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart.com in any way.

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