WalMart.com: I PLACES AND ORDER AND WANTED IT TO BE DELIVER...

Una recensione del cliente WalMart.com da parte dell'utente GetHuman ~Anita Neal da novembre 21º, 2017

Background on ~Anita Neal's case

GetHuman: ~Anita Neal - can you tell our other WalMart.com customers when your case took place?
~Anita Neal: Yeah. It was afternoon, on novembre 12º.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~Anita Neal: I used the 800-925-6278 number I found for on the GetHuman WalMart.com customer phone number page I was on: WalMart.com Customer Service Phone Number
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anita Neal a list of common WalMart.com problems)
~Anita Neal: "Account Access" was why I was trying to call.

~Anita Neal's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anita Neal: I PLACES AND ORDER AND WANTED IT TO BE DELIVERED TO MY LOCAL STORE IN SULPHUR,OK. I WAS INFORMED THAT I NEEDED TO GO THE THAT STORE AND PAY FOR THE TV. THE CUSTOMER SERVICE WOULD NOR TAKE MY MONEY BECAUSE I DIDN'T HAVE A BAR CODE ON WHAT I HAD PRINTED FROM MY ORDER SUMMAARY PAGE. I CONTACTED CUSTOMER SERVICE AND GAVE THEM EVERYTHING BUT MY AGE AND WEIGHT AND THEY COULD NOT FIND MY ORER
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Anita Neal: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anita Neal: I'd give them a five out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Anita Neal: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Anita Neal: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Anita Neal taken from his WalMart.com customer service problem that occurred on novembre 12º, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~Anita Neal's WalMart.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart.com in any way.

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