Terrible service!!! After holding for about...

Una recensione del cliente da parte dell'utente GetHuman ~Aaron Watson da novembre 22º, 2017

Background on ~Aaron Watson's case

GetHuman: ~Aaron Watson - can you tell our other customers when your case took place?
~Aaron Watson: Yes I can. It was afternoon, on novembre 13º.
GetHuman: Did you reach out to, and if so, how?
~Aaron Watson: I used the 800-925-6278 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~Aaron Watson a list of common problems)
~Aaron Watson: "Returns" was why I was trying to call.

~Aaron Watson's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Aaron Watson: Terrible service!!! After holding for about ** minutes I talked to a very rude woman who informed me that it was not walmarts responsibility to contact their shipper about my order even though I received only part of my order. After informing the woman that it was in fact walmarts responsibility to ensure I received my full order after accepting my payment for the said order she became very rude and belligerent. I am just trying to get a crib mattress for my son who will be here shortly and this delay is stressing my wife out. I even tried to get this item shipped to a local store to which the woman replied that is not an option and that I must wait for a new mattress or buy one somewhere else.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Aaron Watson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Aaron Watson: I'd give them a two out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Aaron Watson: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
~Aaron Watson: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Aaron Watson taken from his customer service problem that occurred on novembre 13º, 2017.

2.90 of 5 stars | 307 reviews

~Aaron Watson's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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