Victoria's Secret: I was put on hold while speaking with a debra a...
Una recensione del cliente Victoria's Secret da parte dell'utente GetHuman ~michelle da novembre 25º, 2017
Background on ~michelle's case
GetHuman: ~michelle - can you tell our other Victoria's Secret customers when your case took place?
~michelle: Yes. It was late at night, on novembre 22º.
GetHuman: Did you reach out to Victoria's Secret, and if so, how?
GetHuman: And which of these common Victoria's Secret customer issues best describes the reason you wanted to talk to them?
(Shows ~michelle a list of common Victoria's Secret problems)
~michelle: "Cancel order" was why I was trying to call.
~michelle's review of Victoria's Secret customer service
GetHuman: So how would you sum up your experience for GetHuman's Victoria's Secret customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michelle: I was put on hold while speaking with a debra after a Nicole transferred me the call was dropped and I do not feel I should have to keep calling to get my message across of the problem. problem was not solved.
GetHuman: Let's quantify your experience contacting Victoria's Secret. On a scale of 1 to 5, how easy is it go get help on a Victoria's Secret problem?
~michelle: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michelle: I'd give them a three out of five on communication.
GetHuman: And what about Victoria's Secret's ability to quickly and effectively address your problem?
~michelle: For that I would say two out of five.
GetHuman: And finally- any advice for other Victoria's Secret customers?
~michelle: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Victoria's Secret sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~michelle taken from his Victoria's Secret customer service problem that occurred on novembre 22º, 2017.