Victoria's Secret: I just came from store in Aventura mall in Miam...
Una recensione del cliente Victoria's Secret da parte dell'utente GetHuman ~olivia da novembre 27º, 2017
Background on ~olivia's case
GetHuman: ~olivia - can you tell our other Victoria's Secret customers when your case took place?
~olivia: Yes I can. It was morning, on novembre 17º.
GetHuman: Did you reach out to Victoria's Secret, and if so, how?
GetHuman: And which of these common Victoria's Secret customer issues best describes the reason you wanted to talk to them?
(Shows ~olivia a list of common Victoria's Secret problems)
~olivia: "Overcharge/Strange charge" was why I was trying to call.
~olivia's review of Victoria's Secret customer service
GetHuman: So how would you sum up your experience for GetHuman's Victoria's Secret customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~olivia: I just came from store in Aventura mall in Miami. When I walked in there were * sales representitive talking very loud and did not engaged any customers. Also,I was wait in the line to pay more than ** minutes and asked them to assist me since Representative for my line was dealing with some issue with one of their guest. They said I'm not in their line and took some guest came way later than me.... very bad customer service and this store manager needs to work better managing people... horrible and very disgusted
GetHuman: Let's quantify your experience contacting Victoria's Secret. On a scale of 1 to 5, how easy is it go get help on a Victoria's Secret problem?
~olivia: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~olivia: I'd give them a four out of five on communication.
GetHuman: And what about Victoria's Secret's ability to quickly and effectively address your problem?
~olivia: For that I would say three out of five.
GetHuman: And finally- any advice for other Victoria's Secret customers?
~olivia: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Victoria's Secret sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~olivia taken from his Victoria's Secret customer service problem that occurred on novembre 17º, 2017.