Victoria's Secret: Honestly, I see you going out of business is le...

Una recensione del cliente Victoria's Secret da parte dell'utente GetHuman ~Angela da novembre 25º, 2017

Background on ~Angela's case

GetHuman: ~Angela - can you tell our other Victoria's Secret customers when your case took place?
~Angela: Sure. It was afternoon, on novembre 23º.
GetHuman: Did you reach out to Victoria's Secret, and if so, how?
~Angela: I used the 800-411-5116 number I found for on the GetHuman Victoria's Secret customer phone number page I was on: Victoria's Secret Customer Service Phone Number
GetHuman: And which of these common Victoria's Secret customer issues best describes the reason you wanted to talk to them?
(Shows ~Angela a list of common Victoria's Secret problems)
~Angela: "Complaint" was why I was trying to call.

~Angela's review of Victoria's Secret customer service

GetHuman: So how would you sum up your experience for GetHuman's Victoria's Secret customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angela: Honestly, I see you going out of business is less than * years time. You make people use your ridiculous coupons in store where there is always a ** min. line. Not because there are so many people but because of the way the registers operate. I am fed up! You need to take notes from Nordstrom's, Disney and other great time tested companies! Ugh! Honestly, worst customer service next to KMart (and we all know how that's going...)
GetHuman: Let's quantify your experience contacting Victoria's Secret. On a scale of 1 to 5, how easy is it go get help on a Victoria's Secret problem?
~Angela: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angela: I'd give them a three out of five on communication.
GetHuman: And what about Victoria's Secret's ability to quickly and effectively address your problem?
~Angela: For that I would say one out of five.
GetHuman: And finally- any advice for other Victoria's Secret customers?
~Angela: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Victoria's Secret sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Angela taken from his Victoria's Secret customer service problem that occurred on novembre 23º, 2017.

Victoria's Secret

2.30 of 5 stars | 65 reviews

~Angela's Victoria's Secret Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Victoria's Secret, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Victoria's Secret in any way.

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