Victoria's Secret: Agent failed to give complete credit so here I...
Una recensione del cliente Victoria's Secret da parte dell'utente GetHuman GetHuman-48297 da novembre 23º, 2017
Background on GetHuman-48297's case
GetHuman: GetHuman-48297 - can you tell our other Victoria's Secret customers when your case took place?
GetHuman-48297: Yeah. It was evening, on novembre 15º.
GetHuman: Did you reach out to Victoria's Secret, and if so, how?
GetHuman: And which of these common Victoria's Secret customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48297 a list of common Victoria's Secret problems)
GetHuman-48297: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-48297's review of Victoria's Secret customer service
GetHuman: So how would you sum up your experience for GetHuman's Victoria's Secret customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48297: Agent failed to give complete credit so here I sit AGAIN and have been waiting another ** minutes so far! The initial ** min wait caused me to not be able to cancel an order their website AUTOMATICALLY charged my card!
GetHuman: Let's quantify your experience contacting Victoria's Secret. On a scale of 1 to 5, how easy is it go get help on a Victoria's Secret problem?
GetHuman-48297: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48297: I'd give them a three out of five on communication.
GetHuman: And what about Victoria's Secret's ability to quickly and effectively address your problem?
GetHuman-48297: For that I would say one out of five.
GetHuman: And finally- any advice for other Victoria's Secret customers?
GetHuman-48297: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Victoria's Secret sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48297 taken from his Victoria's Secret customer service problem that occurred on novembre 15º, 2017.