United Airlines: they changed the flight so we miss an event, th...
Una recensione del cliente United Airlines da parte dell'utente GetHuman ~hairy bagpipes da novembre 26º, 2017
Background on ~hairy bagpipes's case
GetHuman: ~hairy bagpipes - can you tell our other United Airlines customers when your case took place?
~hairy bagpipes: Yeah. It was morning, on novembre 24º.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~hairy bagpipes a list of common United Airlines problems)
~hairy bagpipes: "Complaint" was why I was trying to call.
~hairy bagpipes's review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hairy bagpipes: they changed the flight so we miss an event, then wont refund tix and apply ***USD change fee. United *****. The subway of the sky!
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~hairy bagpipes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hairy bagpipes: I'd give them a five out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~hairy bagpipes: For that I would say four out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~hairy bagpipes: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per United Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~hairy bagpipes taken from his United Airlines customer service problem that occurred on novembre 24º, 2017.