United Airlines: At last a good experience with a rep. From Unit...
Una recensione del cliente United Airlines da parte dell'utente GetHuman ~Maybe Again! da novembre 26º, 2017
Background on ~Maybe Again!'s case
GetHuman: ~Maybe Again! - can you tell our other United Airlines customers when your case took place?
~Maybe Again!: Yes I can. It was evening, on novembre 18º.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Maybe Again! a list of common United Airlines problems)
~Maybe Again!: "Missing item" was why I was trying to call.
~Maybe Again!'s review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maybe Again!: At last a good experience with a rep. From United! Susie was wonderful (actually spoke understandable English!). She fixed all my problems & went beyond my expectations. Maybe I will fly this airline again!
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~Maybe Again!: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maybe Again!: I'd give them a five out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~Maybe Again!: For that I would say five out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~Maybe Again!: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per United Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Maybe Again! taken from his United Airlines customer service problem that occurred on novembre 18º, 2017.