TransUnion: was given false renewal date resulting in hassl...
Una recensione del cliente TransUnion da parte dell'utente GetHuman GetHuman-365225 da novembre 20º, 2017
Background on GetHuman-365225's case
GetHuman: GetHuman-365225 - can you tell our other TransUnion customers when your case took place?
GetHuman-365225: Yes I can. It was middle of the night, on novembre 14º.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-365225 a list of common TransUnion problems)
GetHuman-365225: "Unfreeze Credit" was why I was trying to call.
GetHuman-365225's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-365225: was given false renewal date resulting in hassle of having to pay fees for another pay period. representative informed that fee can not be credited. another false information!...as, however, calling again requesting to speak with manager resulted in credit of this last fee.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
GetHuman-365225: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-365225: I'd give them a four out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
GetHuman-365225: For that I would say one out of five.
GetHuman: And finally- any advice for other TransUnion customers?
GetHuman-365225: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-365225 taken from his TransUnion customer service problem that occurred on novembre 14º, 2017.