TransUnion: **** them, i got up this morning to check my ba...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~shawn meeker da novembre 22º, 2017

Background on ~shawn meeker's case

GetHuman: ~shawn meeker - can you tell our other TransUnion customers when your case took place?
~shawn meeker: Yes. It was morning, on novembre 19º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~shawn meeker: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~shawn meeker a list of common TransUnion problems)
~shawn meeker: "Account Access" was why I was trying to call.

~shawn meeker's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shawn meeker: **** them, i got up this morning to check my bank account and noticed a ** dollar overdraft fee because transunion charged me ** and some change. I had no idea what transunion was so i called and talked to * people, i explained i dont know what they do and that i did not set up any account with them, they told me since i already payed i can get my login info from them. i cancelled that account and asked for my money back to witch they repeated they can only give me my login info. wtf you people dont understand i didnt create an account with you but youll offer me to use it. **** off
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~shawn meeker: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shawn meeker: I'd give them a three out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~shawn meeker: For that I would say five out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~shawn meeker: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~shawn meeker taken from his TransUnion customer service problem that occurred on novembre 19º, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~shawn meeker's TransUnion Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!