TransUnion: COULDNT UNDERSTAND A WORD THAT THE WOMAN SAID...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~BOSS LADY da novembre 18º, 2017

Background on ~BOSS LADY's case

GetHuman: ~BOSS LADY - can you tell our other TransUnion customers when your case took place?
~BOSS LADY: Yeah. It was middle of the night, on novembre 16º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~BOSS LADY: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~BOSS LADY a list of common TransUnion problems)
~BOSS LADY: "Account Access" was why I was trying to call.

~BOSS LADY's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BOSS LADY: COULDNT UNDERSTAND A WORD THAT THE WOMAN SAID, SHE DIDNT SPEAK ENGLISH. SAD THING IS THEY REQUEST ALL YOUR PRIVATE INFORMATION BUT CANT ANSWER ANY OF YOUR QUESTIONS, PLUS YOU HAVE TO WAIT TILL THEY SEND YOU A REPORT.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~BOSS LADY: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BOSS LADY: I'd give them a four out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~BOSS LADY: For that I would say one out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~BOSS LADY: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~BOSS LADY taken from his TransUnion customer service problem that occurred on novembre 16º, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~BOSS LADY's TransUnion Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

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