Square: This is the worst company I've dealt with. They...
Una recensione del cliente Square da parte dell'utente GetHuman ~Very frustrated da novembre 24º, 2017
Background on ~Very frustrated's case
GetHuman: ~Very frustrated - can you tell our other Square customers when your case took place?
~Very frustrated: Yes. It was afternoon, on novembre 17º.
GetHuman: Did you reach out to Square, and if so, how?
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~Very frustrated a list of common Square problems)
~Very frustrated: "Trouble Receiving a Payment" was why I was trying to call.
~Very frustrated's review of Square customer service
GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very frustrated: This is the worst company I've dealt with. They are like a phantom or shell company. There is NO ONE to speak with and they don't even respond to email inquiries. I've emailed them several times without receiving a response (except the generic response stating they received my email). I will be filing a complaint with the Attorney General's Office NOW!
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~Very frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very frustrated: I'd give them a four out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~Very frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other Square customers?
~Very frustrated: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Square sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Very frustrated taken from his Square customer service problem that occurred on novembre 17º, 2017.