Square: My wait was not in minutes!!!!!!!! Called your...
Una recensione del cliente Square da parte dell'utente GetHuman ~Jerry da novembre 27º, 2017
Background on ~Jerry's case
GetHuman: ~Jerry - can you tell our other Square customers when your case took place?
~Jerry: Yup. It was morning, on novembre 24º.
GetHuman: Did you reach out to Square, and if so, how?
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerry a list of common Square problems)
~Jerry: "Technical support" was why I was trying to call.
~Jerry's review of Square customer service
GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerry: My wait was not in minutes!!!!!!!! Called your number, I must type in customer code, my code has LETTERS and numbers, code was rejected. Your system for a lack of words----*****!!! Please call me if you dare I bought your product and cannot register and no one will talk to me. Who set this system up ??? ***-***-****
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~Jerry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerry: I'd give them a two out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~Jerry: For that I would say three out of five.
GetHuman: And finally- any advice for other Square customers?
~Jerry: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Square sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerry taken from his Square customer service problem that occurred on novembre 24º, 2017.