I'm trying to reach square about their online w...

Una recensione del cliente Square da parte dell'utente GetHuman ~John Dole da novembre 26º, 2017

Background on ~John Dole's case

GetHuman: ~John Dole - can you tell our other Square customers when your case took place?
~John Dole: Yes I can. It was middle of the night, on novembre 21º.
GetHuman: Did you reach out to Square, and if so, how?
~John Dole: I used the 855-700-6000 number I found for on the GetHuman Square customer phone number page I was on: Square Customer Service Phone Number
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~John Dole a list of common Square problems)
~John Dole: "Dispute a Charge" was why I was trying to call.

~John Dole's review of Square customer service

GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Dole: I'm trying to reach square about their online web service payment options - My client wants to continue to use square to process it's online payments but I can't get anyone on the line to get me an answer on how to do that. I'm going to open up a Merchant Gateway with my local bank and use woocommerce to process **k plus a month on online orders and recommend my client deletes his square account.
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~John Dole: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Dole: I'd give them a four out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~John Dole: For that I would say one out of five.
GetHuman: And finally- any advice for other Square customers?
~John Dole: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Square sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~John Dole taken from his Square customer service problem that occurred on novembre 21º, 2017.

Square

1.24 of 5 stars | 208 reviews

~John Dole's Square Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Square, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Square in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!