Sprint: They always over charge me! Last month I my bil...
Una recensione del cliente Sprint da parte dell'utente GetHuman GetHuman-346654 da novembre 27º, 2017
Background on GetHuman-346654's case
GetHuman: GetHuman-346654 - can you tell our other Sprint customers when your case took place?
GetHuman-346654: Yes. It was afternoon, on novembre 26º.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-346654 a list of common Sprint problems)
GetHuman-346654: "Technical support" was why I was trying to call.
GetHuman-346654's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-346654: They always over charge me! Last month I my bill was for $** this month is for $***.**. Apparently I passed my data limited how i dont know if I'm always connected to wifi. They only give you *gb & for every other you use it's $** extra . When I got my plan they said Talk,Text & Web unlimited for ** a month plus $** of insurance and tax would be about $** a month. All lies unsatisfied with everything overall! Back to at&t
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
GetHuman-346654: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-346654: I'd give them a one out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
GetHuman-346654: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint customers?
GetHuman-346654: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-346654 taken from his Sprint customer service problem that occurred on novembre 26º, 2017.