Sprint: I have been hung up two times now and still my...

Una recensione del cliente Sprint da parte dell'utente GetHuman GetHuman-404503 da novembre 28º, 2017

Background on GetHuman-404503's case

GetHuman: GetHuman-404503 - can you tell our other Sprint customers when your case took place?
GetHuman-404503: Yup. It was afternoon, on novembre 24º.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman-404503: I used the 888-211-4727 number I found for on the GetHuman Sprint customer phone number page I was on: Sprint Customer Service Phone Number
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404503 a list of common Sprint problems)
GetHuman-404503: "Service problem" was why I was trying to call.

GetHuman-404503's review of Sprint customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404503: I have been hung up two times now and still my problem is not solve. I have paid my deposit and still have no phone
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
GetHuman-404503: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404503: I'd give them a three out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
GetHuman-404503: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
GetHuman-404503: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404503 taken from his Sprint customer service problem that occurred on novembre 24º, 2017.

Sprint

2.47 of 5 stars | 588 reviews

GetHuman-404503's Sprint Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint in any way.

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