Sprint Corporate Care: complain about unlocking
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman-danbar da dicembre 1º, 2017
Background on GetHuman-danbar's case
GetHuman: GetHuman-danbar - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-danbar: Sure. It was morning, on novembre 29º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-danbar a list of common Sprint Corporate Care problems)
GetHuman-danbar: "Cancel service" was why I was trying to call.
GetHuman-danbar's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-danbar: complain about unlocking
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-danbar: I've ask this question once before but I'm not very happy with the reasoning way not. This phone as not been barred or the original owner as not failed to pay you in full for your service. So they would have been initialled to have this unlock for free, just because they have sold it without unlocking it to worldwide use, doesn't give you a sound reason for stopping the phone being used period, this just doesn't make any sense. I've got a phone that's in full working order and your to let it be put in the bin and for WHY. Please don't give me its company policy, is it policy to recycle and save the plant plus to help people not waste a good phone, just because I didn't original own it. The phone is only * tears old and this company’s policy is just ignoring any responsible request with out dated rules and calling that customer support, what a load of rubbish that it,*Jut in case you see sense, I’ll give you the MEID:***************I’ll take this right to the top if necessary because I think this is stupid with no sound reasoning behind it.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-danbar: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-danbar: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-danbar: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-danbar: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-danbar taken from his Sprint Corporate Care customer service problem that occurred on novembre 29º, 2017.