Sprint Corporate Care: This is the worst customer service that I have...

Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~Latoya Lewis da novembre 26º, 2017

Background on ~Latoya Lewis's case

GetHuman: ~Latoya Lewis - can you tell our other Sprint Corporate Care customers when your case took place?
~Latoya Lewis: Yeah. It was middle of the night, on novembre 21º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
~Latoya Lewis: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Latoya Lewis a list of common Sprint Corporate Care problems)
~Latoya Lewis: "Overcharge/Strange charge" was why I was trying to call.

~Latoya Lewis's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Latoya Lewis: This is the worst customer service that I have ever received. Customer service is not a priority with Sprint. Even supervisors are not helpful. I constantly asked for a corporate number and never received one. Instead, they kept re-routing me back to the same department.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Latoya Lewis: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Latoya Lewis: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Latoya Lewis: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Latoya Lewis: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Latoya Lewis taken from his Sprint Corporate Care customer service problem that occurred on novembre 21º, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

~Latoya Lewis's Sprint Corporate Care Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Corporate Care, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Corporate Care in any way.

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