Sprint Corporate Care: I was lied to! The sprint representative lied s...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~Pregnantand pissed da novembre 26º, 2017
Background on ~Pregnantand pissed's case
GetHuman: ~Pregnantand pissed - can you tell our other Sprint Corporate Care customers when your case took place?
~Pregnantand pissed: Yeah. It was middle of the night, on novembre 22º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Pregnantand pissed a list of common Sprint Corporate Care problems)
~Pregnantand pissed: "Cancel service" was why I was trying to call.
~Pregnantand pissed's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pregnantand pissed: I was lied to! The sprint representative lied straight to my face! He told me my bill would be around ***. The first bill was ***!He told me when the bill would come which apparently they have no idea. He couldnt even put in the email i gave him! He put in some non-existing email and some random answer to our security question. He never gave us the pin so i could even look at the account. The other sprint representatives at this location had to change my email * times. Not once but THREE times. I will never choose sprint or let any of my friends or family EVER go to sprint
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Pregnantand pissed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pregnantand pissed: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Pregnantand pissed: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Pregnantand pissed: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Pregnantand pissed taken from his Sprint Corporate Care customer service problem that occurred on novembre 22º, 2017.