Sprint Corporate Care: your customer service reps stink.. each person...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~anonymous da novembre 26º, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Sprint Corporate Care customers when your case took place?
~anonymous: Yup. It was afternoon, on novembre 18º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Sprint Corporate Care problems)
~anonymous: "Complaint" was why I was trying to call.
~anonymous's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: your customer service reps stink.. each person that put me on hold ended up hanging up on me without getting me a manager..so here is my concern.I understand all cell phone carriers wanting to be the best in the industry but I can tell you from my family's perspective and my friends as well, that your new advertisement regarding cutting my bill in half is nothing less than disturbing..your advertisement demonstrates characters displaying very aggressive and angry faces, and using such things as chainsaws, and machetes etc.to send a message that you're cutting our bills in half..SCARY!..so far I have had three of my five grandchildren watch in horror as these people display there grizzly faces as they machete chop, or cut a cell phone bill with a chainsaw..I hope you understand that we are now living in a day where violence is out of control and people are actually getting their heads cut off with machetes.Your choice of attention grabbing Is shameful to say the least and is frightening
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~anonymous: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Sprint Corporate Care customer service problem that occurred on novembre 18º, 2017.