Sprint Corporate Care: Called about my account. showed where I had mad...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~Dwjaguar1 da novembre 25º, 2017
Background on ~Dwjaguar1's case
GetHuman: ~Dwjaguar1 - can you tell our other Sprint Corporate Care customers when your case took place?
~Dwjaguar1: Yes. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Dwjaguar1 a list of common Sprint Corporate Care problems)
~Dwjaguar1: "Technical support" was why I was trying to call.
~Dwjaguar1's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dwjaguar1: Called about my account. showed where I had made payments and where they were debited out of my account. still tried to argue with me about the account. made attempt to come to an agreement about the account. Hung up on me twice. rude customer service and still didnt try to help me at all. Tried to show records of payments. ***, ***,and ***. This is why the company is struggling to keep customers. Poor customer service from the escalation department.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Dwjaguar1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dwjaguar1: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Dwjaguar1: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Dwjaguar1: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Dwjaguar1 taken from his Sprint Corporate Care customer service problem that occurred on novembre 19º, 2017.