Sony: By far one of the best customer service experie...

Una recensione del cliente Sony da parte dell'utente GetHuman GetHuman-44734 da novembre 16º, 2017

Background on GetHuman-44734's case

GetHuman: GetHuman-44734 - can you tell our other Sony customers when your case took place?
GetHuman-44734: Yes. It was morning, on novembre 10º.
GetHuman: Did you reach out to Sony, and if so, how?
GetHuman-44734: I used the 800-430-4433 number I found for on the GetHuman Sony customer phone number page I was on: Sony Customer Service Phone Number
GetHuman: And which of these common Sony customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-44734 a list of common Sony problems)
GetHuman-44734: "Where to buy" was why I was trying to call.

GetHuman-44734's review of Sony customer service

GetHuman: So how would you sum up your experience for GetHuman's Sony customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-44734: By far one of the best customer service experiences I've ever had. No waiting, No hassle. The Sony tech gave me perfect direction on how to fix my t.v., and we were off the phone in less than * minutes. Fantastic!
GetHuman: Let's quantify your experience contacting Sony. On a scale of 1 to 5, how easy is it go get help on a Sony problem?
GetHuman-44734: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-44734: I'd give them a two out of five on communication.
GetHuman: And what about Sony's ability to quickly and effectively address your problem?
GetHuman-44734: For that I would say three out of five.
GetHuman: And finally- any advice for other Sony customers?
GetHuman-44734: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sony sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-44734 taken from his Sony customer service problem that occurred on novembre 10º, 2017.

Sony

1.50 of 5 stars | 115 reviews

GetHuman-44734's Sony Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sony, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sony in any way.

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