Social Security: Sure, the waits are long...but how often do you...

Una recensione del cliente Social Security da parte dell'utente GetHuman ~dantes79 da novembre 7º, 2017

Background on ~dantes79's case

GetHuman: ~dantes79 - can you tell our other Social Security customers when your case took place?
~dantes79: Yup. It was morning, on ottobre 31º.
GetHuman: Did you reach out to Social Security, and if so, how?
~dantes79: I used the 800-772-1213 number I found for on the GetHuman Social Security customer phone number page I was on: Social Security Customer Service Phone Number
GetHuman: And which of these common Social Security customer issues best describes the reason you wanted to talk to them?
(Shows ~dantes79 a list of common Social Security problems)
~dantes79: "Complaint" was why I was trying to call.

~dantes79's review of Social Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Social Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dantes79: Sure, the waits are long...but how often do you actually have to call. Considering that my payment shows up on time every month and that I only have to call once a month, max, ** minutes isn't really an issue. It would be different if you were calling about a product defect and not income. I'd say - put up with the wait or don't get the benefits. At least it isn't hours and hours.
GetHuman: Let's quantify your experience contacting Social Security. On a scale of 1 to 5, how easy is it go get help on a Social Security problem?
~dantes79: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dantes79: I'd give them a one out of five on communication.
GetHuman: And what about Social Security's ability to quickly and effectively address your problem?
~dantes79: For that I would say one out of five.
GetHuman: And finally- any advice for other Social Security customers?
~dantes79: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Social Security sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~dantes79 taken from his Social Security customer service problem that occurred on ottobre 31º, 2017.

Social Security

2.34 of 5 stars | 147 reviews

~dantes79's Social Security Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Social Security, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Social Security in any way.

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