Skype: how contact anyone when the system does not all...

Una recensione del cliente Skype da parte dell'utente GetHuman ~darrell.ensign da novembre 27º, 2017

Background on ~darrell.ensign's case

GetHuman: ~darrell.ensign - can you tell our other Skype customers when your case took place?
~darrell.ensign: Sure. It was middle of the night, on novembre 18º.
GetHuman: Did you reach out to Skype, and if so, how?
~darrell.ensign: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~darrell.ensign a list of common Skype problems)
~darrell.ensign: "Account Access" was why I was trying to contact.

~darrell.ensign's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~darrell.ensign: how contact anyone when the system does not allow you sign in or let log in to chat , is this a catch ** thing. yesterday was a ok!
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~darrell.ensign: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~darrell.ensign: I'd give them a two out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~darrell.ensign: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~darrell.ensign: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Skype sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~darrell.ensign taken from his Skype customer service problem that occurred on novembre 18º, 2017.


1.33 of 5 stars | 97 reviews

~darrell.ensign's Skype Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skype, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skype in any way.

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