Skype: I told them I wanted to cancel the service and...
Una recensione del cliente Skype da parte dell'utente GetHuman ~LindKee da novembre 27º, 2017
Background on ~LindKee's case
GetHuman: ~LindKee - can you tell our other Skype customers when your case took place?
~LindKee: Yup. It was evening, on novembre 25º.
GetHuman: Did you reach out to Skype, and if so, how?
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~LindKee a list of common Skype problems)
~LindKee: "Dispute a Charge" was why I was trying to contact.
~LindKee's review of Skype customer service
GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LindKee: I told them I wanted to cancel the service and they told me they could do it for $**.**. I said I'm not paying you to cancel the service and they hung up!
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~LindKee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LindKee: I'd give them a four out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~LindKee: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~LindKee: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Skype sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~LindKee taken from his Skype customer service problem that occurred on novembre 25º, 2017.