Playstation: the guy could barely speak English, how am I su...

Una recensione del cliente Playstation da parte dell'utente GetHuman ~Purest Blood da novembre 22º, 2017

Background on ~Purest Blood's case

GetHuman: ~Purest Blood - can you tell our other Playstation customers when your case took place?
~Purest Blood: Yeah. It was middle of the night, on novembre 13º.
GetHuman: Did you reach out to Playstation, and if so, how?
~Purest Blood: I used the 800-345-7669 number I found for on the GetHuman Playstation customer phone number page I was on: Playstation Customer Service Phone Number
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~Purest Blood a list of common Playstation problems)
~Purest Blood: "Account access" was why I was trying to call.

~Purest Blood's review of Playstation customer service

GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Purest Blood: the guy could barely speak English, how am I supposed to solve my problem with somebody I cant communicate with?
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~Purest Blood: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Purest Blood: I'd give them a one out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~Purest Blood: For that I would say two out of five.
GetHuman: And finally- any advice for other Playstation customers?
~Purest Blood: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Playstation sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Purest Blood taken from his Playstation customer service problem that occurred on novembre 13º, 2017.

Playstation

1.91 of 5 stars | 570 reviews

~Purest Blood's Playstation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Playstation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Playstation in any way.

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